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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ailana Meyer

October 9, 2026

5  out of  5
rating by Ailana Meyer
"Very responsive and great service! We’re glad we switched our insurance."
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Pookela junk

October 8, 2026

5  out of  5
rating by Pookela junk
"The process was easy to understand and quick and easy to do. She explained everything and anything that didn’t sense."
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Kyle-Jacob Gamiao

October 2, 2026

5  out of  5
rating by Kyle-Jacob Gamiao
"Absolutely amazing assistance from Summer. Helped me get renter's insurance extremely quickly at a really competitive rate. It only took like five minutes to get my quote, maybe less. Offered to bundle with my car insurance which, if I switch over from Progressive, actually lowers my renter's insurance. Super friendly and made me feel comfortable asking questions and reaching out if I ever need help again. Definitely makes me feel like my interests are protected and needs are being met."
We responded:
"Mahalo for your generous Review Kyle! We were happy to help. Your clear communication and decision making helped us work so quickly. We are excited for you to be in your new apartment! Looking forward to helping you in the future with your auto insurance! Have a great weekend! "
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laurie

October 2, 2026

1  out of  5
rating by laurie
"Summer a lady called me threating me stating if I don't drop what I'm doing and send me a photo of my drivers license (right now) she going to cancel my policy how dare you call me being unprofessional threating me . I'm reporting you to State Farm summer ."
We responded:
"Aloha Laurie, I apologize that you feel this is how the conversation went. We were not in any way threatening you. We called to inform you of the company's decision to non-renew your policy at the end of this term. In order to reverse the cancellation, we were hoping we could collect the information that our underwriters have been requesting from you. Our goal with this call was to inform you of the decision as soon as possible and to set clear expectations, to allow you to seek other insurance if necessary. We wish you nothing but the best! "
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岡田リンカーン

September 25, 2026

5  out of  5
rating by 岡田リンカーン
"Providing the right product for what I was looking for and they were prompt and courteous service. I was able to get my product (service) with in not even 30 min. Thank you for your great service!"
We responded:
"Aloha Lincoln, we appreciate you calling and working with us over the phone to get your renters insurance set up. We hope you have a great weekend! "
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Robyne Javillo

September 19, 2026

5  out of  5
rating by Robyne Javillo
"Always a great experience working with Summer and the rest of the crew! They are always easy to get in touch with, answer all my questions, and are very friendly! I wouldn’t go anywhere else honestly!!"
We responded:
"Mahalo Robyne for your review. We are grateful to you for your loyalty, and we look forward to servicing you in the future! "
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Kotoe Abe

September 18, 2026

5  out of  5
rating by Kotoe Abe
"Originally, I was with a different agency, but after my previous agent left, Summer took over my account.

Right from our initial consultation, she was incredibly thorough and proposed a coverage plan tailored perfectly to my needs. Unfortunately, I was later involved in an accident, but Summer and her team handled everything super quickly and efficiently. Later, when I purchased a new car, Kailey made the vehicle transfer completely seamless.

I’m so grateful to Summer, Kailey, and the entire team for their fantastic support. Highly recommended!"
We responded:
"Thank you Kotoe for your generous review. We are happy we were able to be here for you and your family during this time. Thank you for your effective communication throughout the claims process!"
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Ray Ferrer

September 16, 2026

5  out of  5
rating by Ray Ferrer
"Great experience. Great follow-up, fair pricing, and overall great communication. Thank you for your help Zoe!"
We responded:
"Mahalo Ray! We appreciated your efficient communication this morning that made the app submission quick and easy. We look forward to helping you again in the future."
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Katie Green

September 11, 2026

5  out of  5
rating by Katie Green
"My son recently was stationed at Pearl Harbor and had to immediately purchase a vehicle due to the size of the base. We have State Farm but in Hawaii you have to be insured in the state. I called the office and Zoe was helpful and the service in this office was exceptional! He is nineteen so he had never insured anything but she worked with me to get his new car insured and automatic payments set up so he wouldn’t have to worry about remembering the payments. Couldn’t have asked for a smoother process!"
We responded:
"Thank you, Katie, for the thoughtful review. We are so happy that we were able to assist your family in this time of transition. Please let us know if there is anything else we can do for you or your son. The team has a bunch of food, hike, and beach recommendations that we would be happy to share! "
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Zaylie Souza

September 10, 2026

5  out of  5
rating by Zaylie Souza
"I recently joined statefarm and i honestly love it. There was reasonable discounts, pricing and the response time is wonderful. They give updates as soon as you ask for them, and the best part is if you can’t react an agent you can always text them. I so happy that I went with Statefarm!"
We responded:
"Mahalo Zaylie for the review! We are really glad you appreciate our ability to text; we love it too! Have a great day! "
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CP Lau

September 10, 2026

5  out of  5
rating by CP Lau
"Good service."
We responded:
"Thank you CP for your review! "
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Will McDonald

August 31, 2026

5  out of  5
rating by Will McDonald
"Summer and Kulia were incredible to work with. They went the extra mile every chance they got and I would recommend them to anyone!"
We responded:
"Thank you, Will, for your generous review. We appreciate your business and look forward to meeting you and your family. "
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Randy Hudson

August 29, 2026

5  out of  5
rating by Randy Hudson
"10/10 service. Working with Summer and her team was such a smooth experience. Summer took the time to explain to us the various policies we were interested in and I valued her recommendations for what would make sense for us. Additionally she was so patient while we reviewed our options and requested updated quotes until we found the perfect policies.
She took normally stressful experience and turned it into such a positive one where we are left feeling we’re in good hands!"
We responded:
"Mahalo Randy for trusting us with your home and auto policies. We are glad we were able to help set up policies that made sense for you and your family. Looking forward to helping you in the future!"
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Lacie Choy

August 27, 2026

5  out of  5
rating by Lacie Choy
"My family and I have had great experiences working with Summer and Kailey. They do a great job explaining coverage options to people like me who have no knowledge on insurance coverage which makes the whole process simple and efficient. On top of that, they’re really friendly and easy to talk to. We appreciate everything they do! 10/10 recommend!"
We responded:
"Mahalo Lacie for your review! We are glad to hear that you were able to get your questions answered. We welcome the questions and appreciate you taking the time to understand your coverage. Looking forward to helping you and your family again in the future. "
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linsey gold

August 24, 2026

5  out of  5
rating by linsey gold
"The agency was incredibly helpful for both renters insurance and auto insurance. They responded promptly and worked quickly to assist me. A+ for customer service and great rates."
We responded:
"Mahalo Linsey for your generous review! We are glad we were able to help you during this time of transition for your family. Looking forward to helping you again in the future!"
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Ray Uyeno

August 21, 2026

5  out of  5
rating by Ray Uyeno
"Fantastic service. Everyone is so nice and welcoming. Summer took time to explain all of my options and her recommendations."
We responded:
"Aloha Ray, thank you for your generous review. We are grateful you gave us the opportunity to review your policies. Mahalo! "
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Cynthia King

August 21, 2026

5  out of  5
rating by Cynthia King
"Working with Summer was a pleasure! She patiently helped to walk me through the steps I needed to take to update our home insurance and vehicle policies. She is easy to talk to and even came out to the house to have a consultation in-person to make sure all we had all the information we needed. It’s clear that Summer wants to provide you the best service possible (even if that means helping you obtain and review quotes from competitors.) Thanks to Summer and her whole team at State Farm!"
We responded:
"Mahalo Cynthia for your generous review. We always want what is best for you! Thank you for making time for me and welcoming me into your home. Understanding the unique features of a home is much easier after a visual inspection. I am so glad everything worked out. "
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Carolyn Carpenter

August 20, 2026

5  out of  5
rating by Carolyn Carpenter
"Summer was a pleasure to work with. Great same day service!! Very knowledgeable and courteous. I would highly recommend."
We responded:
"Aloha Carolyn! It was a pleasure working with you. We couldn't have done the same day turn around without your efficient communication. Mahalo for your generous review!"
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Liana Hernandez

August 17, 2026

5  out of  5
rating by Liana Hernandez
"We had a great experience working with Kailey at State Farm! Kailey was friendly, professional, and very helpful throughout the entire process. They took the time to go over our options, answer our questions, and helped us find a much lower insurance rate without making the process stressful or complicated. We really appreciate the excellent customer service and the money they helped us save. I would definitely recommend Kailey to anyone looking for a knowledgeable and trustworthy State Farm agent!"
We responded:
"Mahalo Liana! We are grateful that we were able to help. We look forward to working with you for many years to come. "
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Kathie Lee

August 13, 2026

5  out of  5
rating by Kathie Lee
"Summer and Kailey were both prompt, efficient, and helpful in providing quotes and options available for our insurance needs. We appreciate their professionalism and willingness to provide a referral for a policy State Farm does not write. We were very happy with our experiences with Summer and Kailey."
We responded:
"Mahalo Kathie for your generous review. We are happy we were able to help you bundle your policies and appreciate that we got to meet you in person! Looking forward to helping you further in the future! "
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Jordyn Hackler

August 12, 2026

5  out of  5
rating by Jordyn Hackler
"Kulia and Kailey were so sweet and efficient and helpful. We bought a new car and they seamlessly transferred our insurance from our old car to our new car. Didn’t even have to go it to the office, we were able to do everything over the phone or text. Great service!"
We responded:
"Mahalo Jordyn! We are so happy we could help you in a way that was convenient for all involved. We look forward to working with you in the future. "
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Richard Braley

July 30, 2026

5  out of  5
rating by Richard Braley
"It was an easy experience obtaining my policy through Summer. She assisted me with numerous quotes in my attempts to balance coverage over costs and managed to even lower my bill while providing me with better coverage. She maintained active communications throughout the entire process and what really stood out was at no point in time did she come off as someone who was trying to close the deal so to speak. She treated me like a potential customer and not like a potential commission. .

Respects given where respects deserved!"
We responded:
"Aloha Richard! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We look forward to meeting you in the future and hope the rest of your move goes smoothly. Mahalo! "
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Chris Kadooka

July 23, 2026

5  out of  5
rating by Chris Kadooka
"Had a great experience with Summer helping us get insurance for a car. Both she and Kailey are very responsive and knowledgeable and got us set up with everything we needed in no time. Highly recommended."
We responded:
"Aloha Chris! Mahalo for your generous review. We were happy to help and appreciated your efficient communication to ensure the process went smoothly. Have a great weekend! "
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Ye Lin

July 21, 2026

5  out of  5
rating by Ye Lin
"Great service! Summer Burnett and the State Farm team made it easy to get my car and business insurance. Friendly, professional, and highly recommended!"
We responded:
"Aloha Ye, we appreciate you trusting us with your auto and business insurance needs. We are looking forward to visiting Su Coffee sometime soon. Mahalo!!"
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Shamila Janakiraman

July 16, 2026

5  out of  5
rating by Shamila Janakiraman
"Very supportive team. They worked with me when I sold my condo and bought a new townhome. It was a pleasure to interact with all of them. Mahalo!"
We responded:
"Mahalo Shamila for your cooperation during the process and for taking the time to provide a generous review. We appreciate you!"