Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kian Tollan

Kian Tollan

March 20, 2026

5  out of  5
rating by Kian Tollan
"I had a great experience working with Summer and Kulia. From start to finish, they provided exceptional service and made what can often be a stressful process feel easy and stress-free. Both Kulia and Summer are incredibly knowledgeable about all the options available and took the time to thoroughly explain everything in a way that made sense. Their communication was outstanding, often responded quickly, kept me updated every step of the way, and always easy to reach. On top of that, Summer and Kulia are kind, patient, and caring. I highly recommend to anyone looking for an insurance agent who combines real expertise with great people skills."
Profile photo of Lance Kimura

Lance Kimura

March 19, 2026

5  out of  5
rating by Lance Kimura
"Very prompt and attentive. Highly recommended!"
We responded:
"Mahalo Lance for your review. We appreciate your business and support. "
Profile photo of D Sato

D Sato

March 17, 2026

5  out of  5
rating by D Sato
"Summer and company are very friendly, professional, caring and thorough. They make the whole process very easy and explains everything to my satisfaction.❤️"
We responded:
"Thank you, Dwight, for the thoughtful review. We are happy to hear that we were able to have a positive impact on your insurance experience. "
Profile photo of James Maynard

James Maynard

March 13, 2026

5  out of  5
rating by James Maynard
"Very helpful, great price.i started with kulia ended summer. Both enjoyable experience. I'm very happy.. 😃😃😃"
We responded:
"Thank you James for your review. We appreciate your business and look forward to working with you in the future. "
Profile photo of Skye Kalehuawehe

Skye Kalehuawehe

March 12, 2026

4  out of  5
rating by Skye Kalehuawehe
"Awesome customer service! Kailey was extremely patient, kind, and helpful throughout the entire process. To add, she was super quick with everything too! I really found this process to be smooth sailing and simple thanks to Summer and her team! Mahalo!!"
We responded:
"Mahalo Skye for your generous review. We appreciate your patience and diligent communication throughout the process. We are here to help with all of your future auto, home, life, and health insurance needs. "
Profile photo of Rogelio Javillo

Rogelio Javillo

March 5, 2026

5  out of  5
rating by Rogelio Javillo
"Summer is professional and friendly in explaining my insurance needs. It's been a pleasure working with Summer."
We responded:
"Thank you for the amazing review, Rogelio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. It was great to meet you, and we hope to see you in the office again soon! "
Profile photo of Brian Ezuka

Brian Ezuka

February 20, 2026

5  out of  5
rating by Brian Ezuka
"I had a very positive experience working with State Farm, specifically with Kulia Ho and Summer Burnett at the South King Street office in Honolulu. They were incredibly helpful in guiding me through business coverage considerations for a new venture I’m launching. Both were responsive, knowledgeable, and generous with their time, making sure I understood my options and next steps. I truly appreciated their professionalism and thoughtful support throughout the process. State Farm also insures two of my vehicles, and I’ve consistently received excellent service. It’s clear this team genuinely cares about their clients. Mahalo to Kulia and Summer for their continued support! — Brian"
We responded:
"Thank you, Brian, for such a thoughtful review. We appreciate that you considered us to help you with your new business venture. We look forward to working with you in the future. "
Profile photo of Bree Soma

Bree Soma

February 13, 2026

5  out of  5
rating by Bree Soma
"I’ve known Summer in a personal capacity for years and she is not only incredibly thorough, detailed, and driven, but is a woman of great character. If you need insurance, I have zero doubt she’ll service you with the UTMOST hospitality & quality."
We responded:
"Thank you, Bree, for your thoughtful review. We appreciate your support! "
Profile photo of Cady Taimatuia

Cady Taimatuia

February 12, 2026

5  out of  5
rating by Cady Taimatuia
"Summer and her team are professional and very knowledgeable! Summer helped my family with our life insurance needs and she also help me set up my Roth IRA. Summer was very patient and thoughtful through the entire process. She answered my other financial questions along the way to help me understand my options! 10/10 would recommend!"
We responded:
"Thank you Cady for your review. We were happy to help you and your family with Life Insurance and your Roth IRA. Please let us know if more questions or concerns arise. "
Profile photo of Onaona Thoene

Onaona Thoene

February 12, 2026

5  out of  5
rating by Onaona Thoene
"Such an aesthetic office, easy to find. Kulia was very helpful in answering my questions."
We responded:
"Mahalo Onaona! We were so happy to see you at the office. "
Profile photo of keohoonalani bryant

keohoonalani bryant

February 10, 2026

5  out of  5
rating by keohoonalani bryant
"Kailey Kane provided excellent customer service throughout the process of securing my car insurance. She was professional, knowledgeable, and efficient, and she completed everything within minutes! I greatly appreciated her prompt assistance and clear communication. I would highly recommend Kailey to anyone seeking reliable and professional insurance service."
We responded:
"Mahalo for the thoughtful review! We are so grateful for your support."
Profile photo of Shirley & Glennard Fong

Shirley & Glennard Fong

February 9, 2026

5  out of  5
rating by Shirley & Glennard Fong
"Summer is a very competent, professional and caring insurance agent. She was very patient in explaining to us about our various insurance policies and provided with valuable information in terms of our coverage adequacy. We have the utmost confidence in her abilities."
We responded:
"Aloha Shirley and Glennard, we are grateful for your review and the time you spent with us in the office reviewing your policies. We look forward to working with you moving forward. Mahalo!"
Profile photo of 吉野順子

吉野順子

February 5, 2026

5  out of  5
rating by 吉野順子
"Reliable, always getting quick response, and I am very satisfied."
We responded:
"Mahalo for your review! We intend to give quick and efficient service at every opportunity. "
Profile photo of Nadine Oka

Nadine Oka

February 3, 2026

5  out of  5
rating by Nadine Oka
"Kailey Kane with State Farm Insurance is an excellent, efficient and very personable agent. She helped me obtain an automobile policy for my newly purchased car within minutes. She is very professional and accommodating and accomplishes all that is necessary in a very short period of time. I am thankful to have found her!"
We responded:
"Aloha Nadine, thank you for the generous review. We are happy to hear that you enjoyed our service and we look forward to working with you in the future."
Profile photo of Leslie Anderson Look

Leslie Anderson Look

January 30, 2026

5  out of  5
rating by Leslie Anderson Look
"Summer and Kylie were a joy to work with. Kylie followed up and made sure everything was in place and when a snafu occurred (corporately), Kylie was amazing in getting it corrected. And she followed up again, she was on it and made sure I had what I needed. I’ll continue to do business with them and Doug Kam Young would be happy knowing competent and good people have his accounts."
We responded:
"Aloha Leslie, thank you for your thoughtful review. We appreciate your support of our agency! "
Profile photo of Lei I

Lei I

January 29, 2026

5  out of  5
rating by Lei I
"Summer and her team are great! Kulia, in particular, was absolutely fantastic to work with—responsive, knowledgeable, and so easy to talk to. She got me a quote quickly, helped me add life insurance, and even found a bundle discount. She really understood my needs. Highly recommend!"
We responded:
"Thank you for your thoughtful review. We are so grateful to have you as a loyal customer of ours!"
Profile photo of Alexcia Niumatalolo

Alexcia Niumatalolo

January 24, 2026

5  out of  5
rating by Alexcia Niumatalolo
"Very knowledgeable and friendly staff. Kulia was extremely patient and helpful. Would def come back to use their services."
We responded:
"Mahalo Alexcia for your review! We look forward to working with you in the future. "
Profile photo of kailey kane

kailey kane

January 24, 2026

5  out of  5
rating by kailey kane
"Quick, friendly service, Summer and her team very helpful and informative!"
We responded:
"Mahalo Kailey for your kind review! We aim to provide the best customer service and experience for our customers. "
Profile photo of Kristina Zuttermeister

Kristina Zuttermeister

January 23, 2026

5  out of  5
rating by Kristina Zuttermeister
"We were looking to lower our home and car insurance so I got on a call with Summer’s office to see what they could offer us. I was please with the personal customer service I was given and the prices were lower than what I have been paying. It was an easy switch and I am extremely happy with the service I received. Mahalo to Summer Burnett!"
We responded:
"Mahalo for your thoughtful review! We strive to deliver efficient and exceptional service with every experience. Your feedback means a lot to us and motivates our team to keep improving."
Profile photo of Kylie-Brooke Hew-Len

Kylie-Brooke Hew-Len

January 23, 2026

5  out of  5
rating by Kylie-Brooke Hew-Len
"I’ve worked with a lot of insurance companies and most overcomplicate everything. This one didn’t. Straight answers and solid support. The sistas are sistering."
We responded:
"Mahalo Kylie for your thoughtful review! We appreciate your business and support. We look forward to seeing you again."
Profile photo of Pua Chee

Pua Chee

January 22, 2026

5  out of  5
rating by Pua Chee
"Summer and her team were incredibly quick and professional when it came time to set me up with a new insurance quote. She was personable and took the time to explain everything I may want for coverage. I'd highly recommend her!"
We responded:
"Thank you for your thoughtful review! We’re always happy to answer any questions you have and help you make well-informed decisions."
Profile photo of Zena Simpkins

Zena Simpkins

January 22, 2026

5  out of  5
rating by Zena Simpkins
"Kulia was fantastic to work with! Genuinely felt like she was looking out for my best interests. She explained everything clearly and made the whole process easy."
We responded:
"Thank you so much for your thoughtful review. We are so grateful to have you as a customer and will continue to prioritize your best interest! "
Profile photo of Chelsea Ryder

Chelsea Ryder

January 22, 2026

5  out of  5
rating by Chelsea Ryder
"Kulia was so helpful and such a pleasure to work with! Very happy to use Summer and her team for all of my insurance needs."
We responded:
"Mahalo Chelsea for your review. We appreciate your business and support of our agency! "
Profile photo of Cierra Estess

Cierra Estess

January 22, 2026

5  out of  5
rating by Cierra Estess
"Quick, efficient, and friendly service from the team here, would highly recommend!!"
We responded:
"Mahalo for your review! We’re all about giving you quick and easy service every time. Thanks for the support!"
Profile photo of Cara Kubo

Cara Kubo

January 22, 2026

5  out of  5
rating by Cara Kubo
"Great service and very helpful"
We responded:
"Mahalo for the review! We look forward to helping you with all your insurance needs! "